Overview
Who WE Are:
HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Responsibilities
Who YOU Are:
AR Specialist is an expert in all financial class areas. Specialist has working knowledge of all HearingLife systems (AX, DM, WayStar) and is able to assist with projects and assignments outside of AR follow-up area. This position is responsible for all duties under AR Associate role plus assisting with projects, trainings and covering AR cues as needed across all financial classes.
- In-depth knowledge of AR Associate job duties and responsibilities.
- Able to identify trends, present findings and provide possible resolutions on identified issues.
- Assist with working AR cues not covered by AR associates when needed in addition to own assigned cue.
- Assist with training of new employees.
- Assist team members with questions and AR related requests.
- Assist with project within AR Follow Up team and other RCM areas.
- Works AR and billing for non-AX/POS converted clinics.
- Maintains productivity and quality results by following standard operating procedures outlines in the Staff Policy.
- Other duties as assigned and directed by team management.
Qualifications
Who YOU Are:
AR Specialist is an expert in all financial class areas. Specialist has working knowledge of all HearingLife systems (AX, DM, WayStar) and is able to assist with projects and assignments outside of AR follow-up area. This position is responsible for all duties under AR Associate role plus assisting with projects, trainings and covering AR cues as needed across all financial classes.
- In-depth knowledge of AR Associate job duties and responsibilities.
- Able to identify trends, present findings and provide possible resolutions on identified issues.
- Assist with working AR cues not covered by AR associates when needed in addition to own assigned cue.
- Assist with training of new employees.
- Assist team members with questions and AR related requests.
- Assist with project within AR Follow Up team and other RCM areas.
- Works AR and billing for non-AX/POS converted clinics.
- Maintains productivity and quality results by following standard operating procedures outlines in the Staff Policy.
- Other duties as assigned and directed by team management.
We are Excited About You if:
- High school diploma, GED; Associate degree preferred.
- 3-5 years of experience in a billing and/or collections in medical insurance claim processing environment.
- Minimum 1 year in AR Associate role or 2+ years other RCM Departments roles
- Proficient in Microsoft Office Suite specifically excel and word.
- Excellent written and verbal communication skills
- Problem Solving and Organizational abilities
- Ability to work independently.
- Ability to work in a fast-paced environment.
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
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